Privacy Policy

Account and sign-in: when you create an account or sign in, we store your name, email address, and a user ID provided by the authentication service. If you sign in with a social account, we receive only the profile details you approve.

Listings and wanted requests: anything you publish — title, description, price, photos, location (country, city, and optionally a map position), tags, and the contact details (email, phone, WhatsApp, website) you choose to show to buyers.

Seller verification: to sell on FindItGoodie we may ask for your name, email, business details, and a government ID document. ID documents are uploaded to private storage — they are never public — and can only be viewed by platform admins through short-lived secure links.

Inquiries and bookings: when you contact a seller, we store the name, email, and phone/WhatsApp you provide so the seller can reply to you.

Support messages: anything you send to our support team. If you write in a language other than English, we keep both your original text and the English translation you confirmed, together with our reply in English and its translation, so both sides have the same record.

Language preference: the site language you choose is stored on your device only.

Payments: payments made on FindItGoodie itself (bookings, featured listings, promotions and business packages) are processed by Stripe, which may offer cards, Apple Pay and Google Pay at checkout. Other providers listed on our Payment Options page (such as PayPal, Wise, Flutterwave, Paystack or Razorpay) are only used when a seller offers them for paying that seller directly — those payments happen on the provider's own site, under its own privacy policy, and FindItGoodie does not receive the payment data. We never see or store your card details; we only keep a record of what was paid for on FindItGoodie and the payment status.

Usage and analytics: we count visits, listing views, and ad clicks in aggregate form to understand how the platform is used.

Location: with your permission, your device GPS position is used only to find listings near you, and is not stored on your profile.

To run the marketplace: show your listings, connect you with buyers or sellers, and handle bookings.

To keep the platform safe: seller identity verification, fraud prevention, and enforcing the Prohibited Items & Services policy.

To communicate with you: inquiry notifications, seller approvals, and support replies.

To improve FindItGoodie: aggregated usage statistics and search quality.

Sellers you contact receive the inquiry details you submit (name, email, phone) so they can respond.

Stripe processes payments made on FindItGoodie under its own privacy policy. If you pay a seller through another provider they offer, that provider handles the payment under its own policy.

Email delivery providers send notifications on our behalf.

When you search, your query may be sent to AI search services to find matching listings from across the web — never your identity.

Translation: site text, search terms and support messages written in another language are translated by AI language services. Only the text itself is sent — never your identity — and translations of common site text are cached so they are not processed again. The AI assistant is always labelled as AI; human support replies come from our team.

Advertising: select sponsored ads may appear on the site and in the app version. Every ad is reviewed and approved by our admin team before it runs, can be switched off at any time by our admins, and advertisers never receive your personal data — ads are shown based on the page being viewed, not on who you are.

We do not sell your personal data to anyone.

We use the minimum needed to run the app: a session token to keep you signed in, and small local preferences such as your chosen currency. No advertising cookies are set by us.

Account and listing data is kept while your account is active. Support and verification records are kept up to 12 months for safety and dispute purposes. Aggregated statistics may be kept longer but contain no personal data.

When an account is deleted, all personal data is removed immediately. Records of dealings still in progress — active bookings, payments, and seller verification — may be retained for up to 30 days to complete the transactions and meet legal obligations, after which they are automatically purged unless the law requires us to keep them longer.

You can see and control everything we hold about you. From the My Data page you can delete your listings, bookings, wanted requests, and notifications at any time. Deleting your account removes all personal data immediately — except in-progress transaction records, which are retained briefly as described in section 5 — and the login itself is removed within 30 days.

FindItGoodie is not directed at children under 13 (16 in the EEA/UK). We do not knowingly collect data from children below that age.

FindItGoodie operates worldwide, so your data may be processed in countries other than your own, under equivalent protections. Where local law grants you additional rights (such as GDPR or LGPD), we honor them.

If this policy changes we will update the date below and keep it available on this page. Questions or requests? Contact us through the Contact page and we will respond.